This Service Agreement (“Agreement”) is made between KVT Custom Printing & Apparel (“Service Provider”) and the undersigned client (“Client”) for the provision of custom printing and apparel services.

1. Scope of Work

KVT Custom Printing & Apparel agrees to provide the services and products as outlined in the approved estimate, invoice, or order summary. This may include, but is not limited to, custom apparel, signage, promotional products, and printing services.

2. Payment Terms

• Full Payment Requirement: Payment must be made in full before any design, production, or material procurement begins.
• Accepted payment methods include:
  - Credit/Debit Card
  - Zelle
  - ACH Transfer
  - Wire Transfer
• Orders are not confirmed or scheduled for production until full payment has been received and cleared.

3. Turnaround Time

Turnaround time begins after payment is received and all necessary artwork/designs are approved by the Client. Timelines vary based on the size and scope of the project.

4. Design Approval

Client must review and approve all mockups, artwork, or proofs in writing. Once approved, KVT is not responsible for any changes or errors overlooked by the Client.

5. Refunds & Cancellations

Due to the custom nature of all products, no refunds or cancellations are permitted once payment is received and production has started.

6. Client Responsibilities

Client agrees to provide all required information, branding elements, and approvals in a timely manner. Delays in client responses may impact production timelines.



7. Limitation of Liability

KVT is not liable for delays caused by third-party carriers, supplier shortages, or factors outside its control. In cases of defective product due to production error, KVT will offer a reasonable solution, such as reprint or store credit, at its discretion.